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CPGRAM https://pgportal.gov.in is an excellent initiative of the Government for redressal of Citizens grievances
CPGRAM pgportal.gov.in ie Centralised Public Grievance Redressal and Monitoring System is an online platform available to Indian Citizens 24 x 7 to lodge their grievances concerning all the Ministries / Departments of Government of India and States eg. Post, DOT, Banking, Insurance, Taxes. Following are the issues not within the purview of CPGRAM
- Sub-judice cases or any matter concerning judgment given by any court
- Personal and family disputes
- Religious matters
- Service matters of government employees
- RTI matters
- Anything that impacts upon territorial integrity of the country of friendly relations with other countries
- Suggestions
Complaints lodged on CPGRAM are forwarded by the Nodal Officer to concerned Ministries or Government Department / PSU’s for redressal thereof and monitored
General feed back is that grievances lodged on CPGRAM get resolved quickly. Believably resolution of grievance lodged are monitored by PMO. Hurry, take advantage of CPGRAM, get your long outstanding grievances resolved
